Disclaimer

No warranties

Ava Jane’s Kitchen, LLC (hereinafter “AJK”), provides this site “as is” without any representations or warranties, express or implied. Further, AJK makes no representations or warranties in relation to this site or the information and materials provided on this site.

In addition to the foregoing paragraph, AJK does not warrant that:

  • this site will be constantly available, or available at all; or
  • the information on this site is complete, true, accurate or non-misleading.

Nothing on this site constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any nutritional or medical matter, you should consult an appropriate nutrition and/or healthcare professional.

Limitations of liability

AJK will not be liable to you (whether under the law of contract, the law of torts or any equitable doctrine) in relation to the contents of, or use of, or otherwise in connection with, this site, including but not limited to:

  • insofar as the site is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; and/or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if AJK has been expressly advised of any potential loss.

Exceptions

Nothing in this site disclaimer will exclude or limit any warranty implied by law that it would be unlawful for AJK to exclude or limit; and nothing in this site disclaimer will exclude or limit AJK’s liability in respect of any:

  • death or personal injury caused by AJK’s negligence;
  • fraud or fraudulent misrepresentation on the part of AJK; or
  • matter which it would be illegal or unlawful for AJK to exclude or limit, or to attempt or purport to exclude or limit, AJK’s liability.

Reasonableness

By using this site, you agree that the exclusions and limitations of liability set out in this disclaimer are reasonable. Further, and to the contrary, if you do not think these site exclusions and/or limitations are reasonable, you must not use this AJK site and are prohibited from using it.

Other parties

You accept that, as a limited liability company, AJK has an interest in limiting the personal liability of its managers and employees. You agree that you will not bring any claim personally against AJK’s managers or employees in respect of any potential losses you might claim to suffer in connection with the site.

In addition to and in furtherance of the foregoing paragraph, you agree that the limitations of warranties and liabilities set out in this site disclaimer will protect AJK’s managers, employees, agents, subsidiaries, successors, assigns and sub-contractors.

Unenforceable provisions

If any provision of this site disclaimer is, or is found to be, unenforceable under any applicable law, such finding will not affect the enforceability of the other provisions of this site disclaimer.

PAYMENT TERMS AND REFUND POLICY

 

Payment Methods

We accept the following credit cards: Visa, American Express, MasterCard, and Discover & PayPal. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed immediately upon purchase.

 

REFUND POLICY

For new customers and one-time orders, we have two options for you to choose from when it comes to our 100% Satisfaction Guarantee. This does not apply to your subscription orders.

 

  • – Receive a full 100% refund immediately via in-store credit. This credit does not expire and can be used for new purchases on our web store. It cannot be applied to auto-orders or past orders.
  • – Receive a 50% refund on your order, applied to your original payment method.

Regardless of which option you choose, the product is yours to keep (with the exception of our salt cellars). Please note, the original shipping charge is not refundable.

 

RECURRING SUBSCRIPTIONS (PERIODS)

If you purchase a subscription product, you hereby authorize regularly scheduled charges to be made to your credit card on file.  You will automatically be charged the agreed-upon rebill amount (varies depending on product purchased) on your respective billing date (the “rebill date”). Your rebill date will be on the same day of the month as when you initially placed your order with COMPANY. If a particular month doesn’t have that rebill date, then your rebill date for that month would be moved to the last day of the respective month. For example, if your rebill date is the 31st, your rebill date would be January 31, February 28, and March 31 etc.  If your card on file is declined for any reason, COMPANY will attempt to re-run the charge for the card on file up to four (4) more times within the following nine (9) days. If COMPANY has run your card four (4) times with no success, your subscription will be cancelled.

You may cancel your recurring subscription at any time by sending an email to support (info@avajaneskitchen.com) with your email address and order number so COMPANY can find your order.  You must submit your request for cancellation at least 5 business days before your next rebill date to avoid the subscription being processed for another month.

 

SUBSCRIPTION REFUND POLICY (PERIODS)

Previous periods subscription fees are non-refundable. You may cancel and receive a full refund to your card on file of the renewed subscription of the current billing period if you send an email to support (info@avajaneskitchen.com) before the order is batched out for shipping (24 hours after the charge is processed).